So. Today was going well…I’ve been uber busy at work, Christmas chocolates flying around all over the place and a massive Christmas cake sent down to our office courtesy of our colleagues in the trading team, but I’m happy to report I resisted them all. Still firmly in the sweet spot, and in control. Arrived home with plenty of points in the bank, and my boy had popped a chicken kiev in the oven for me so I did what I often do and opened up the Weight Watchers’ website to check out the points value….ah. Houston, we have a problem.
It seems that Weight Watchers have decided to swap pro points for something called smart points. WTF? I mean I knew they’d been messing around with their website because for the last two weeks it’s taken me five times as long to find anything. I kept seeing a message saying you are seeing the new format, click here to return to the original, so I kept clicking. And shouting at the screen, like that was going to help. Then they stopped offering me the option to navigate familiar pages so it seemed I was stuck with the new format. Right then.
What I didn’t see, anywhere, was any mention that they were changing the actual diet. I mean just a small detail that, you know, I might have been interested in. Way to go Weight Watchers. I pay my subs every month for the on-line service, and you can’t even bother to drop me an email to let me know that you’re pulling the rug from under my feet, two weeks before Christmas, by changing the diet. I noticed by accident when I read smart points and thought what the hell are they..?
Not only that, but the website doesn’t appear to be working properly. Lovely! I don’t have any info at all about the new diet. I’ve figured out that a lot of the points values have changed, so since the change I didn’t know about, I’ve been tracking my food choices using my points calculator (pro points) at the same time as using the on line listings (smart points) so who knows how many points I’ve actually had over the last couple of weeks. Or indeed how many I should be having since all the values have changed.
If I wasn’t so deeply dug in to the sweet spot, that could have spelled disaster. It would have done in times gone by – I’d have been into the hob-nobs faster than the speed of sound thinking well that’s it, diet blown…might as well be hung for a sheep as a lamb right?
Change makes me twitchy at the best of times…I mean, I always come around in the end but I’ll freely admit I’m a stubborn old mule who will resist for as long as possible. I’m sure the intent behind changing the diet is sound, and I’m sure the diet will continue to work well, once I know what I’m doing. But I’ve got to say, their execution of change has been utterly crap and they have let me down badly. I’m frustrated and beyond mad.
So. My only option is to pay them more money to get a new set of books and a new points calculator. What’s that you say..? They’ve sold out of points calculators..? Awesome.
You couldn’t bloody write it could you 🙁
